Service Type
Design Consultancy
Client
NO1 Lounges / Resident Architects
Value
£1.6m
Completed
2025
The My Lounge project is a high-profile enhancement of the airport hospitality offer at Heathrow Terminal 3, transforming an existing lounge space into a contemporary, comfortable environment where passengers can relax, dine, socialize, meet, or work before departure. The refurbishment includes rebranding from the former Aspire Lounge and an expansion of seating capacity and guest experience amenities.
Resident Architects’ design direction has prioritised an open, fluid spatial layout with industrial styling complemented by warm materials and layered lighting. This design promotes a sense of calm and comfort amidst the hustle of airport operations, guiding travellers through a sequence of social, leisure, and quieter zones.
Banyards’ Contribution & Expertise
Banyards was appointed as the MEP design consultant for this £1.6 million project, working in close partnership with Resident Architects to deliver a technically robust and highly coordinated design solution.
Technical Role
Banyards’ responsibilities included:
Mechanical & Electrical Systems Design — Development of compliant, energy-efficient HVAC, power distribution and lighting systems tailored to the hospitality environment.
BIM Integration — Use of advanced Building Information Modelling (BIM) tools for coordinated multidisciplinary design, ensuring constructability and seamless integration with architectural objectives.
Sustainability & Energy Modelling — Prioritising energy performance to align with Heathrow’s operational standards and broader environmental commitments.
Space Services Coordination — Supporting design decisions that contribute to comfort, acoustics, flexibility of space use, and maintenance accessibility.
Collaborative Delivery
This project underscores Banyards’ ability to work collaboratively across disciplines in complex environments such as international airports, where operational continuity and regulatory compliance are paramount. It also highlights our capacity to enhance guest experience through thoughtful engineering that supports architecture and user experience objectives.
Design Outcomes
Together with Resident Architects’ spatial strategy, the MEP design delivered by Banyards helps support:
An inviting and balanced environment that responds to changing passenger needs.
Improved comfort levels across seating, dining and meeting areas.
A technically coordinated space that meets operational demands of high passenger throughput.
A project delivered with robust BIM coordination driving efficiency and clarity across design and construction.
Strategic Impact
The My Lounge expansion at Heathrow Terminal 3 reinforces Banyards’ reputation as a trusted partner in commercial hospitality MEP design, particularly within complex, high-traffic environments such as airports. The project both contributes to elevating the passenger experience and enhances the airport’s hospitality offer, aligning with broader commercial and operational ambitions.
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