Celebrating the results of our 2023-2024 Investors in People (IiP) Staff Survey

Investors in People (IiP) is the UK’s leading people management business improvement standard, designed to help organisations develop performance through their people. By conducting yearly staff surveys through IiP, it provides us with invaluable insights that help shape Banyards and the way we operate.  

Our people’s voices matter to us, and this survey serves as a conduit for their perspectives to be heard which in turn empowers us to reflect, evolve, and ensures Banyards remains a great place to work.  

We firmly believe that IiP isn’t merely about numbers; it’s about our people and how we work together. We take immense pride in the results we’ve achieved, which underpins our commitment to excellence. 

In comparison with an industry average score of 728 and IiP’s overall average of 730 we attained a highly credible score of 788 which we are delighted to celebrate. The scores demonstrate further progression from last year’s score of 746 fully supporting our Investors in People – Gold rating which also shows the benefits of the investment we have made in our people over the last 12 months.

Our key highlights from what our staff said:

  • Trust in Leadership: An overwhelming 100% of respondents expressed trust in Banyards’ leadership.
  • Empowerment: 98% acknowledged being trusted to make decisions within their roles, with a similar percentage affirming the appropriate level of autonomy.
  • Clarity of Values: 95% recognised the clarity of Banyards’ values.
  • Vision for the Future: 93% indicated awareness of our strategic plan for the future.

 Our commendable results are a testament to the collective effort and dedication of our people however while our achievements are praiseworthy, we recognise the importance of continuous improvement which we shall be working on over the next 12 months. It’s our ambition to raise us to a Platinum rating whilst ensuring we stay innovative and ensure our people know we care about their life at Banyards.


Awards / Written 19th March, 2024


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