Dear Clients,

Firstly, I hope this finds you well, in what are challenging times for us all.

Despite significant uncertainty over the full implications of the Coronavirus (COVID-19) pandemic, I wanted to provide reassurance on the strategy and measures that Banyards have and are taking to create an environment for full business continuity.

As a resilient business, with a strong motivated workforce, our key focus of continuity of operations for our customers and the health and wellbeing of our people, our clients, business partners and wider community, remains our top priority.

In conjunction with my fellow Directors and Senior Management team we have put in place contingency plans and have acted quickly to minimise the potential for transmission of the virus across our offices and sites.

We have implemented clear internal and external policies, which are constantly being adjusted in line with the latest government and World Health Organization guidance. Our team are meeting daily to refine our response strategy as information and guidance on this fast-moving situation becomes available, so that we are able to act decisively to protect the interests of all.

Our message to you, our clients and partners, is that as a business we remain fully operational across the country. Our plans include flexible working, rotational staffing and technology usage to provide continuity of service while minimising risk.

We have incorporated:

  • Guidance to all staff on the latest precautionary measures as advised by the Government
  • Staff working remotely where possible
  • Staff have the IT facilities that allow them to access all necessary f iles and to host video and teleconferences
  • All our staff remain contactable via email, their normal direct dial or mobile phone
  • Meetings and communications with clients, consultants and suppliers will continue, but we are encouraging the use of collaborative tools and technology to facilitate these. We have implemented various restrictions to strictly limit face to face meetings until such time as restrictions are lifted
  • Business travel has been stopped, and events, training and gatherings have been postponed

Client focus and collaboration sit at the very heart of what we do as a business and our teams will liaise closely with you during the coming days and weeks to maintain service resilience and to honour our obligations to you under our appointments.

We will continue to monitor and implement updated guidance relating to Coronavirus (COVID-19), keeping you fully informed of any significant changes in our current approach.

If you have any questions or specific challenges that you wish to discuss, please do not hesitate to get in touch with me or your usual Banyard contact.

Kind regards

Nick Till

Managing Director

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