Surveys and Troubleshooting

As MEP experts, we are perfectly placed to bridge the often-exposing gap between consultant and subcontractor through a comprehensive range of investigative services.

We offer Invasive Surveys & troubleshooting undertaken with the expertise of an MEP subcontractor, but provided with the attention and professionalism expected from a consultant.

Typically, Visual MEP Surveys are conducted by MEP consultants, whilst Invasive Surveys are provided by sub-contractors. Fault finding & troubleshooting often falls between the two. This poses a serious headache for clients; some may not be ready to engage with the supply chain, but require a more detailed review of their Building Services than a consultant conventionally provides. Complex projects require a wealth of expertise and experience. To properly deal with troubleshooting on intricate systems often requires extensive validation work coupled with design comprehension.

At Banyards, we solve this dilemma through our own in-house validation team. By working alongside our design engineers, these teams can provide every type of Survey or inspection that you as a client might need. This could involve inspections of air conditioning, or of design, or of commissioning and validation. Or perhaps it necessitates energy audits, or feasibility studies, or technical appraisals. Whatever it may be, you can rely on us to provide expert advice from an objective perspective.

Our reputation is built on always putting the best interests of our clients first. With us on board, you’ll get everything essential put in writing, from documented site inspection sheets for distribution, to contractors and contract administrators. We organise regular meetings with all parties involved, providing experience-supported advice on quality, design, programme updates, and cost.

We provide the following MEP Surveys:

  • Acquisition
  • Visual Condition
  • PPM
  • Intrusive Validation
  • Plant Performance Testing
  • Load Monitoring
  • Pipework Condition
  • Water Quality Testing
  • Energy Performance
  • Fault Finding

Clients, consultants, and contractors regularly come to us for help solving their M&E engineering problems. Whether you need us to identify potential operating problems – or address existing system faults such as improving thermal comfort and indoor air quality, minimising energy consumption and carbon emissions, or training FM staff to maximise system operation efficiency – we’ve got you covered.

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What’s in these terms?

This acceptable use policy sets out the terms that apply when you access or interact with the Banyards’ Portal.

Who we are and how to contact us

Our site is operated by Banyard Consultants Ltd (“We”). We are a limited company registered in England under company number 3847976.  Our registered office is 28-30, Worship Street, London, EC2A 2AH.  Our VAT number is GB 826 7615 08.

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If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Our website Terms and our Privacy Notice also apply to your use of our site.

Portal Content

The Banyards’ Portal allows you to access information reports, data and test results to check and monitor the progress of work undertaken by third party contractors at your site.  You may only use the Banyards’ Portal for the purpose of accessing information in relation to Projects administered by us for you.

Access to the Banyards’ Portal

At the commencement of each Project you will be provided with a unique login password to enable you to access the Banyards’ Portal.  This will then enable you to review the current status on your various Projects.  You are responsible to ensure that the login password will only be given to those of your employees, agents or advisers whom you wish to access information from the Banyards’ Portal.

By accessing the Banyards’ Portal you will be able to review and download copies of information that are posted by us on your Client Portal.

Updating of Information

Information will be regularly updated by us and in any event within 7 days of verification by us of information provided by your contractors.

All information and data uploaded from time to time to your portal will be correct [at the time of upload].

If for any reason, outside our control, we are unable to upload information to the Banyard’s Portal then we will let you know by posting a message on our website and we will take all reasonable steps to minimise any delays in so doing.

If we fail to upload information to Banyards’ Portal in accordance with these terms and such failure arises from any delay on the part of your contractors or the supply by them of inadequate or incorrect information, then we shall have no liability to you arising from such delays or the uploading of incorrect or misleading information provided to us.

We may make changes to the terms of this policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

Breach of this policy

When we consider that a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use the Banyards Portal.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Which country’s laws apply to any disputes?

The terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. By using our site you agree to the exclusive jurisdiction of the courts of England and Wales.

Effective Date

These Terms are effective from January 2019