We are delighted to announce that Banyards have successfully completed the transition of our Quality Management System (QMS) from ISO 9001:2008 to the revised ISO 9001:2015 standard.
As well as promoting established Quality Management principles, the revised ISO 9001:2015 standard includes a stronger customer focus. It looks at the motivation of Senior Managers and the processes they follow to implement continual improvement policies and ensures our business becomes more efficient, reduces errors and maintains a high standard of service delivery.
ISO 9001 is the internationally recognised standard for the Quality Management of a business’ products or services and our ISO 9001:2015 Quality Management System specifies what our organisation does in terms of:
- Providing services that consistently meet customers’ needs
- Enhances customer satisfaction through a processes of continual improvement
- Ensures that we conform with all applicable statutory and regulatory requirements
We have been delivering consultancy related services under the ISO certified Quality Management System since 1996.