Mike East - Contracts Manager
With more than 20 years experience in mechanical and electrical maintenance within the building services industry, and having worked for Norland Managed Services, Emcor Ltd, PME and Johnson Controls, Mike is committed to delivering the highest level of maintenance and services support. His professional, customer-focused approach ensures our clients expectations are consistently exceeded.

Steve Chandler - Service Manager
Steve has a great deal of experience within the building services industry, having served a 4 year apprentiship with the Metropolitan Police service. Dual skilled in electrical and heating/ventilation, Steve joined Banyards in 1999 as a building technician before progressing in to management.

Chris Hunt – Operations Control Manager
Chris Joined The Banyard Group in 2003. His primary role is to maintain the integrity of the Planned Preventative Maintenance we provide, ranging from managing the company’s market leading software (IBM’s Maximo), to planning the engineers and sub-contractors workload. Although he has an engineering background, his experience has been to deliver an excellent service for both industrial and commercial clients. He is also continuously developing the PPM system to work smarter and enhance customer satisfaction.

Jeff Cockerton - Engineering Supervisor
Skilled in M & E, Jeff specialises in the organisation of the work force to ensure the smooth running of the sites throughout the Banyard Maintenance portfolio. Jeff gained much of his experience within the building services industry at Shell, Johnson Controls and Skanska.

Rachel Baldwin - Estimator/Maximo Admin
Rachel has significant experience in the maintenance and building services industry, having progressed from Senior Help Desk operative to Estimator in the Business Development Team, where she utilises her IT and communication skills in the role.

 

 

Banyard Maintenance - Help Desk

This facility is manned from 08.00 to 18.00, by Rebecca Couzens.

Rebecca's well honed administration, customer relations and general communications skills, solves our valued customers many and varied reactive calls. Each call is logged through IBM’s Maximo, as the customer, you can link directly to the Help desk and get real-time information on scheduled or reactive work against the SLA.

Rebecca aims to continually exceed customers expectations, closing off the many tasks in a timely manner, whilst ensuring the client is fully appraised throughout the process.